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Zaurus Enterprise Mobile Tool
   
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Why do my email attachments not show up on my Zaurus after synchronization?
What operating systems is the Zaurus SL-5500 synchronization software compatible with?
Can I send and receive emails?
Why to I receive an "Unsafe Removal of Device" message when I remove the Zaurus from the docking station or turn it off?
Why should I register on the MyZaurus Website?
How to I enter the "?" using the Zaurus keyboard identically to the same key on the keyboard of a PC?
How do I reprogram the Zaurus quick launch keys?
How do I beam (transfer) my files to other Zaurus users?
Does the Zaurus have a convenient Num Lock and Caps Lock function?
How is the menu button used?
Why can't I receive a beamed contact from a Pocket PC device?
Why do some of my email messages get truncated on my Zaurus after synchronization?
How can I perform a soft reset on my Zaurus unit without losing my programs and data?
I can synchronize with Intellisync, but I can't seem to synchronize using Qtopia Desktop?
How do I uninstall Qtopia desktop? There is not uninstall program provided?
How do I rename a file created with the text editor? The File menu only has the Save option.
I am having difficulty with synchronizing birthday or anniversary dates.
My Powerpoint presentation is not displayed properly on Hancom Presenter.
I can't seem to play WAV files on the media player.

Why do my email attachments not show up on my Zaurus after synchronization?
The current version of the Intellisync software does not support synchronization of email attachments (page 12 of Intellisync for SL Operation Manual). Attachments can be transferred to the Zaurus by using the Intellisync file transfer tool (see page 15 of Intellisync for SL Operation Manual). The Zaurus EMail program can receive emails with attachments that are received from a POP3 or IMAP mail server.
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What operating systems is the Zaurus SL-5500 synchronization software compatible with?
The Zaurus SL-5500 synchronization software is compatible with Microsoft® Windows® 98, 98SE, Millennium, 2000 Professional, XP and NT 4.0 with SP6.
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Can I send and receive emails?
Yes, the Zaurus features an EMail application that can be used to send and receive emails. The EMail application supports POP3 or IMAP email servers. Additionally, emails can be sent and received using Sync-and-go with your Microsoft® Outlook® inbox. After synchronization, you can take your emails with you on your Zaurus and read them remotely. Any replied, forwarded, or newly composed email messages on your Zaurus will be transferred to your Outlook outbox the next time you synchronize.
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Why to I receive an "Unsafe Removal of Device" message when I remove the Zaurus from the docking station or turn it off?
This message only occurs with Windows® 2000 Professional and will not damage your PC or the connection to the docking station. Clicking on the OK button will not result in loss of data on the Zaurus or on the PC. To avoid this message, click on the "Unplug or Eject Hardware" icon on the task bar to stop the SL Series (NDIS 5) prior to removal from the docking station.
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Why should I register on the MyZaurus Website?
When you register with myZaurus.com, you'll be one of the first to know about all the latest news about your new Zaurus. Be sure when you register to check the boxes to sign up for the monthly newsletter and the latest promotions for the Zaurus accessories.
The monthly newsletter has a number of sections that will keep you up-to-date with the latest information such as:
- Latest News on the Zaurus
- Helpful new Tips & Tricks
- The latest news from Sharp Mobile Services
- The hottest new Software
- The newest Accessories for your Zaurus such as new expansion slot accessories.
- Frequently Asked Questions (FAQ's)
If you are an Enterprise user, be sure to check the appropriate box when you sign up. When you do, you'll receive information targeted specifically toward the corporation bringing the benefits of the Zaurus to the workplace.
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How to I enter the "?" using the Zaurus keyboard identically to the same key on the keyboard of a PC?
To enter the "?", press the shift key in combination with the "/?" key.
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How do I reprogram the Zaurus quick launch keys?
The Zaurus quick launch keys can be reprogrammed to launch the application of your preference.
1. Tap on the Settings tab, then tap on the Application Key icon. Alternatively tap on the QT Start/Settings/Application Key.
2. Next to the icon representing the quick launch button you want to reprogram, select the new preferred application to launch by using the pull down menu.
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How do I beam (transfer) my files to other Zaurus users?
To send files…
1. Prepare the IR port of the receiving Zaurus or PC for receiving IR transmission.
2. Tap on the Documents tab, then tap-and-hold on the document you want to transfer.
3. Tap on the Beam button in the lower right hand corner.

To receive files…
1. Tap on the Settings tab, then tap on the Beam Receive icon.
2. Tap on the Start button to turn on the manual receive.
3. Begin file transmission from the sending Zaurus device or PC.
4. Select Add to Documents when prompted during the receipt of the file transfer.
5. After the file has been transferred, select Stop to turn off the Manual beam receive mode (to conserve on battery life).
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Does the Zaurus have a convenient Num Lock and Caps Lock function?
Yes. The Zaurus has both Num Lock and Caps Lock. To enable or disable the Num Lock mode, press the Fn key with the "/?" key. When the Num Lock mode is enabled, a small icon is displayed on the tool bar next to the time of day. To enable or disable the Caps Lock mode, press the Fn key with the "Tab" key. When the Caps Lock mode is enabled, a small "C" icon is displayed on the tool bar next to the time of day.
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How is the menu button used?
The menu button provides one-touch menu access from any screen. On the desktop screen, the menu button opens up the system start menu. Within an application, the pressing the menu command will open up the first menu on the left hand side of the active window (other menus can be selected using the navigation pad).
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Why can't I receive a beamed contact from a Pocket PC device?
The Zaurus can receive beamed contacts from a Pocket PC 2002 device. The Pocket PC 2002 transfers the contact information differently between the index view and the full contact view. The Zaurus can only receive the contact when it is beam from the index view.
To receive a contact from a Pocket PC 2002 device…
1. Tap on the Settings tab, then tap on the Beam Receive icon.
2. Tap on the Start button if manual Beam receive mode is selected.
3. On the Pocket PC device, select the contact but do not open up the full contact window (if the contact is opened, tap on the OK button in the upper right hand corner).
4. On the Pocket PC 2002 device tap on Tools then Beam Contacts…
5. To complete the transfer, tap on Add to address book on the Zaurus.
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Why do some of my email messages get truncated on my Zaurus after synchronization?
To conserve on memory, large emails are truncated when they are transferred to the Zaurus during synchronization. Truncated emails are email messages that only have the top portion of the email. The actual size of the top portion of the email message that is not truncated is based on the size limit setting. The original email on the PC is not truncated. The user is notified when large emails are truncated during synchronization and within the truncated email as well. The default size limit before truncation occurs has a default setting of 4K characters. The user can increase the size limit to a maximum of 100K characters in the advance email synchronization settings. To change the size limit…
1. Select Start/Programs/Sharp/Intellisync for SL/Intellisync for SL Launcher on the PC.
2. Select Synchronization Options.
3. Select Email, then select Advanced…
4. On the General tab, enter the desired size limit. The maximum currently allowed is 99999.
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How can I perform a soft reset on my Zaurus unit without losing my programs and data?
In the event that your Zaurus unit freezes and you need to perform a soft-reset to recover, slide the battery door latch (located below the battery door cover on the back of the Zaurus) from the Normal Operation location to the Replace Battery location, and then return the switch back to the Normal Operation location.
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I can synchronize with Intellisync, but I can't seem to synchronize using Qtopia Desktop?
Only one synchronization application can be used on the PC. You must completely uninstall Intellisync before installing Qtopia Desktop.
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How do I uninstall Qtopia desktop? There is not uninstall program provided?
You can uninstall Qtopia desktop by using the Add/Remove software program that is built into the Windows operating system.
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How do I rename a file created with the text editor? The File menu only has the Save option.
First save the document. In the index view, select the document using the navigation keys and then select File then Rename…
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I am having difficulty with synchronizing birthday or anniversary dates.
The current version of Intellisync software does not support synchronization of birthday or anniversary date changes or additions from Outlook to Zaurus when only the date fields are changed or added. If a change is made to any another field (for example name, phone number, address, etc.) in addition to the date change, the synchronization of the date change will be updated properly. Also, the birthday or anniversary dates are not synchronized from Zaurus to the PC, regardless of changing any other fields.
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My Powerpoint presentation is not displayed properly on Hancom Presenter.
HancomMobilePresenter provides viewing of simple PowerPoint files. Some objects or slide properties may not be displayed properly or may appear different from the original presentation file. See the Appendix of the HancomMobileOffice Operation Manual for a listing of the functions available when using PowerPoint.
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I can't seem to play WAV files on the media player.
The current version of the Media Player does not play WAV files.
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